DONBAS SOS HOTLINE STATISTICS FOR FEBRUARY 2020
In February 2020, 1,908 persons called the Donbas SOS Hotline and appealed with 2,543 questions, on which they got informational consultations by specialists.
Citizens were mostly concerned about the issues of issuance of documents in government institutions (26.6%), obtainment of pension payments (18.6%), and the procedure of crossing the contact line (17.6%), etc.
Most calls came from the temporarily occupied territory of Donetsk and Luhansk Oblasts (28%), from Donetsk Oblast without taking into account TOT (20%), and also from Kyiv Oblast (18%).
Recall, that Donbas SOS Hotline 0 800 309 110 works for free from mobile and landline phones throughout Ukraine.